TERMS & CONDITIONS
Personal Information
Earth Digital Network Technology is the owner website:- www.earthfibernet.com Internet Service. Earth Digital Network Technology respect your privacy.As a Customer / visitor to the Site you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by in the manner provided in this Privacy Policy.
Tariff /Charges for the plans chosen are to be paid in advance and such charges are not refundable as this is a prepaid services.
No installation charges on Earth Fibernet connection.
GST @ 18% is not included in the tariff/ charges and is payable over and above the plan charges.
The Tariff Plans/Offers are subject to Guidelines/Directions/Orders issued by TRAI and/or DoT.
The Company shall reserve the rights to modify/withdraw this T&C including but limited to tariff plans and display the same in its website without notice to the Customer and such posting will be deemed to have been read by the the Customer.
Any one time charges paid to Earth Fibernet Regional Partners at the time of installation are non refundable.
Company may extend refund to User only for his first payment in case of no-feasibility for building new connection to requested address.
Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User’s plan is not renewed, but online payment has been generated.
There is a refundable security deposit of Rs.2000 for ONU device charged additionally.
Interest free security deposit to be refunded after return of assets in the same condition at the time of receipt, will be processed within 30 days of acceptance of Optical Network Unit (ONU) by Earth Fibernet
ONU to be returned to a “person” appointed by Earth Fibernet. It can be the local cable operator, Earth Fibernet retail partner or any logistics company appointed by Earth Fibernet to recover back the ONU from customer location
Any fault in ONU to be replaced by Earth Fibernet within 5 working days from the time of raising complaint with Earth Fibernet
Replacement of ONU due to upgrade / downgrade be done by Earth Fibernet within 5 working days from the time of raising request with Earth Fibernet
Refund to be processed to the bank account provided at the time of registration or to the bank account / wallet linked to the phone number registered with Earth Fibernet. No other bank account to be used for refunds. Cash and Cheque not to be used for customer refund.
The ONU devices provided by Earth Fibernet against a security deposit will remain a property of Earth Fibernet Internet Service at all times.
The speed committed under a plan is till the LAN port. WiFi Speed is subject to customer premises in-house coverage & customer premises device performance.
The Company shall reserve the rights to modify/withdraw any promotional campaign along with offered gratification (if any) and display the same in its website without notice to the Customer and such posting will be deemed to have been read by the the Customer.
Basis for selection of winners under any promotional campaign held by Earth Fibernet, is on the Companies sole discretion
All product and company names are trademarks ™ or registered® trademarks of their respective holders.
By submitting your information and/or contacting us through any medium like phone call, social networking channels, website, etc, you agree to receive any promotional messages, material and be contacted by Earth Fibernet or their sub-vendors.
All mentioned plans are subject to change or discontinuation without prior information.
Not all offered prices are available on renew and not all are available across the nation.
Terms & Conditions for Third Party App
Zee5 Premium, Voot Select, Eros Now and ShemarooMe Subscription is extra cost with All Plans of Earth Fibernet
Note:- Earth Fibernet Third Party Operator that provide service of internet Anjani Broadband Services, AHM Digital Network Pvt Ltd( we work for fiber management of AHM Digital Network Pvt Ltd)